शिपिंग नीति
Shipping Policy
At Hash & Dash, we are committed to delivering your order quickly, safely, and efficiently. Please review our shipping policy below for details regarding order processing, shipping timelines, and delivery information.
Shipping Coverage
We currently ship across India.
If your location is not serviceable during checkout or if you have any special shipping requirements, please contact our support team at:
Order Processing Time
All orders are processed and dispatched within 2 business days of order confirmation.
Orders placed on weekends, public holidays, or during high-demand periods may require additional processing time. Customers will be notified if any significant delays occur.
Please note that processing time is separate from delivery time.
Shipping Charges
We offer free shipping across India on all prepaid orders.
Any applicable shipping charges for special delivery requests or Cash on Delivery (if available) will be displayed during checkout before payment is completed.
Estimated Delivery Time
After dispatch, orders are typically delivered within:
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Metro Cities: 2–5 business days
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Tier 2 & Tier 3 Cities: 3–7 business days
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Remote Locations: 5–10 business days
Delivery timelines may vary depending on your location, courier partner availability, weather conditions, public holidays, and other unforeseen circumstances.
While we strive for timely delivery, shipping timelines are estimates and cannot be guaranteed.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation via email, SMS, or WhatsApp containing your tracking details.
You can use the tracking number to monitor your shipment's progress through the courier partner's tracking portal.
Delayed Deliveries
Occasionally, deliveries may be delayed due to circumstances beyond our control, including:
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Weather disruptions
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Transportation issues
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Public holidays
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Regional restrictions
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Courier service delays
We appreciate your patience and understanding in such situations.
Lost, Damaged, or Incorrect Orders
Please inspect your package immediately upon delivery.
If you receive:
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A damaged product
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An incorrect item
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An incomplete order
Please contact us within 48 hours of delivery at:
For faster resolution, we strongly recommend recording an unboxing video while opening your package.
International Shipping
At present, Hash & Dash primarily serves customers within India.
For international shipping inquiries, please contact:
Additional customs duties, import taxes, or local charges imposed by the destination country will be the responsibility of the customer.
Address Accuracy
Customers are responsible for providing complete and accurate shipping information at checkout.
Hash & Dash is not responsible for delays or failed deliveries caused by incorrect, incomplete, or inaccurate shipping addresses.
Returns & Exchanges
For detailed information regarding product returns, refunds, and exchanges, please visit our Return & Refund Policy page.
Contact Us
If you have any questions regarding shipping, delivery timelines, tracking information, or order status, our support team is here to help.
Hash & Dash Customer Support
Thank you for shopping with Hash & Dash.